Designed to simplify the process of organizing, building and maintaining reservation and ticketing capabilities or multi-channel booking business model on the Web and can actively allow collaborative co-operation between your resellers, suppliers and consumers.
MULTI-CHANNEL TEMPLATES + CMS
Responsive booking templates which you can customize to match your own responsive website design. No matter what device your prospective client uses to book, whether it be a phone, tablet or computer, our fully responsive booking engine will automatically adjust to suit the required size for ease of use.
CUSTOMER REWARDS & LOYALTY
Includes a full range of marketing tools and features. Loyalty rewards, coupons, gift cards, vouchers, airline style pricing and discount features. Ability to upsell, sales reports, manifests and dozens of other essential reports available. Email, newsletter and FaceBook capable. Plus lots more wizards and widgets, etc.
BUSINESS RULE ENGINE
That is configurable and supports hundreds of rules, preconditions, and other functions to track, manage and revise your business processes. Its sophisticated inventory and pricing features optimizes profitability, for all kinds of tour products – flexible plans, fixed departure packages, escorted tours, dynamically packaged elements, and custom-built itineraries.
Voyager hotel reservation software is a complete reservation and merchandising system that fully integrates not only the booking and payment process, but also ALL the other components you need to successfully sell and market online and all managed from a single back-end administration.
SALES STAFF & CALL CENTERS
The Sales Staff (Call Center) Desk allows the website owner to utilize internal Sales Staff or inbound/outbound Call Center staff, onboard or Kiosk based staff to book or make reservations on behalf of a client. Your sales staff are able to access a wide range of powerful features and services. It provides a complete net-based platform of business-to-business (B2B), dealer or reseller integration connectivity for small to medium-sized business, enterprises and e-marketplaces.
Voyager hotel reservation software is also the perfect eBusiness solution for wholesalers, distributors and activity providers who sell through distributors, channel or resellers to end users. It allows you to improve operational efficiency through increased collaboration with your trading partners in a vertically integrated, customer-centric multi-channel model.
STRONGER PARTNER & CUSTOMER SERVICE
Reinvent your value propositions, work outside traditional pricing and profit margins and offer customers complete access to your prices and product information. Allowing your travel agents, dealers and distributors to sell and order online can significantly reduce costs plus it can demonstrate your product lines to millions of potential on-line buyers.
Guests and Hoteliers Connected On-Line™
Its powerful online portal reservation, marketing & merchandising features greatly expands your websites capabilities far beyond any other standard “regular’ or ‘hosted’ hotel booking engine solution!
WEBSITE CONTENT MANAGEMENT
Allows you to easily control your website(s) reservation content without the need of third party support. Load your own supplier content including inventory, pricing, data and images, you can also manage general content such as destinations, specials/hot deals, user defined pages, etc.
LOYALTY REWARDS POINTS
IMS Voyager allows administrators to implement a marketing program that mimics the airline industry’s popular ‘miles’. The Loyalty Reward Points, Loyalty Rewards Programs module allows you to promote customer loyalty and increase sales by rewarding your customers for purchases through your IMS Voyager system.
The advantages of ‘online contracting’ & ‘rate distribution’ in dealing with great numbers of travel agents and corporate clients allows admin to easily set rates and allotments in the system, at which point any approved travel agent will have access to view availability and make reservations right away. Having the ability to provide an integrated Reservation Software for Travel Agents is one of the features that distinguishes a basic reservation software and the more professional reservation software systems on the market today.
Taking credit card payments online, deposits, time payments via your selected payment gateway are standard. Calendar driven bookings, detailed client data reports. Deliver the best customer service in future dealings with customers. Improve overall customer service by catering to individual customer needs with Voyagers exsclusive 3Notes Customer Notes feature. POS, API’s and much more.
IMS Voyager Hotel Reservation Software Booking System with all other associated modules and systems, has been developed as a complex, powerful, integrated Commercial Off-the-Shelf (COTS) reservation software.
IMS Voyager SaaS delivers rapid deployment, no hardware headaches, easy maintenance, and regular release of new features that will never catch you by surprise or disrupt your business. The streamlined architecture allows IT departments to focus on the future of commerce rather than wasting resources on legacy systems.
With IMS Voyager you are also able to purchase the complete source code under our reseller and white label OEM style agreements. We install it on your server/website domain, train you and provide lifetime guarantees. Maintenance and upgrade contracts are also available.
IMS Voyager follows an open architecture and allows interoperability. The architecture does not facilitate technology locking. The system is open to allow interoperability with general-purpose software and has facility to Export/Import data files from other applications and interact with other applications as mentioned earlier.
IMS Voyager is a service-oriented architecture (SOA) allowing clients to establish a flexible, robust infrastructure so the clients can build, deploy and integrate services, independent of applications and the computing platforms on which they run, making the business processes more flexible