Ferry Bus Shuttle Reservation Software2018-12-28T11:36:28+00:00

Ferry & Bus Reservation Software, Passenger & Event Ticketing Software!

A reservation & ticketing software that is a modular and highly configurable solution for ferry, bus, airline and shuttle operators, designed to meet the diversity of operational models present in their industry.

It is ideal for ferry, bus, airline, water taxi, train, tour, activity, excursion, event, and attraction providers, such as, boat tour reservations, cruise operators, coaching companies, shuttle services, etc….

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MARKETING

Designed to simplify the process of organizing, building and maintaining reservation and ticketing capabilities or multi-channel booking business model on the Web and can actively allow collaborative co-operation between your resellers, suppliers and consumers.

MULTI-CHANNEL TEMPLATES + CMS

With our integrated Content Management System you can easily modify your marketing, sales and services content for a multi-channel world. Maximize the impact of your every touch point with the Multi Channel engagement capabilities of our integrated CMS, CSS and open web responsive templates. No matter what device your prospective client uses to book, whether it be a phone, tablet or computer, our fully responsive booking engine will automatically adjust to suit the required size for ease of use.

CUSTOMER REWARDS & LOYALTY

The integrated Coupon & Promotions Engine. Loyalty Rewarded™ system helps merchants build customer loyalty and promote increased traffic to your Web sites with a full range of marketing tools and features. Loyalty rewards, coupons, gift cards, vouchers, airline style pricing and discount features. Ability to upsell, sales reports, manifests and dozens of other essential reports available. Email, newsletter and FaceBook capable. Plus lots more wizards and widgets, etc.

BUSINESS RULE ENGINE

That is configurable and supports hundreds of rules, preconditions, and other functions to track, manage and revise your business processes. Its sophisticated inventory and pricing features optimizes profitability, for all kinds of products – flexible plans, fixed departure packages, dynamically packaged elements, and custom-built itineraries. The flexible rules-based booking engine can be configured to support virtually any type of reservation. It comprises hundreds of editable and configurable rules as standard.

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Multi-Channel

Voyager ferry and bus reservation software is a complete reservation and merchandising system that fully integrates not only the booking and payment process, but also ALL the other components you need to successfully sell and market online and all managed from a single back-end administration.

SALES STAFF & CALL CENTERS

The Sales Staff (Call Center) Desk allows the website owner to utilize internal Sales Staff or inbound/outbound Call Center staff, onboard or Kiosk based staff to book or make reservations on behalf of a client. Your sales staff are able to access a wide range of powerful features and services. It provides a complete net-based platform of business-to-business (B2B), dealer or reseller integration connectivity for small to medium-sized business, enterprises and e-marketplaces.

SEAMLESS CROSS-CHANNEL SELLING

Voyager TRANSIT Ferry reservation software is also the perfect eBusiness solution for wholesalers, distributors and activity providers who sell trips, tickets, vacation packages through distributors, channel or resellers to end users. It allows you to improve operational efficiency through increased collaboration with your trading partners in a vertically integrated, customer-centric multi-channel model.

STRONGER PARTNER & CUSTOMER SERVICE

Reinvent your value propositions, work outside traditional pricing and profit margins and offer customers complete access to your prices and product information. Allowing your travel agents, dealers and distributors to sell and order online can significantly reduce costs plus it can demonstrate your product lines to millions of potential on-line buyers.

 

Ferry Reservation Software

 

Bus Reservation Software

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Patron® Online Ticket Reservation System

Voyager includes a fully integrated Patron® Online Barcode Ticket Reservation System. You are able to print your own tickets and maintain exclusive control of your customer relationships, brands and revenue potential without paying any ongoing commissions.

WEBSITE CONTENT MANAGEMENT

Allows you to easily control your website(s) reservation content without the need of third party support. Load your own supplier content including inventory, pricing, data and images, you can also manage general content such as destinations, specials/hot deals, user defined pages, etc.

INTEGRATED CHECK IN and POS

TRANSIT has a check-in and integrated boarding security system providing all tools and advanced technologies for access, registration and boarding operations of passengers, vehicles and cargo. TRANSIT check-in/check-out environment can be fully optimized for passenger flow control and can be fully integrated with passport, ID-VISA OCR/RFID readers and other systems to allow fast and error-less check-in procedures at the embarkation port terminals and/or directly on board.

BARCODE TICKETS

With the the fully integrated Patron Online Ticket Desk Software you add an affordable and easy-to-use web based Barcode Ticket printing (using our Print@MyPC® technology), card swiping and Scanning solutions to the reservation system for your events, venues, tours and cruises, etc. More and more of your clients and ticket buyers are enjoying the benefits of print at home tickets. Customers love being able to print their tickets immediately after their ticket purchase and our clients love not having to print and mail tickets. Scanned E-Tickets can be validated by the PATRON system to prevent counterfeiting and duplication of tickets. It’s an effective way to grow your business, improve customer service and reduce operating costs while providing an end-to-end solution using our desktop ticketing technology over the web.

ACTIVE SEAT MAPS

Includes a Calendar Driven Multiple Placement Selection Engine or Active Seat Maps with a Layout Graphical User Interface. This provides a powerful color-coded graphical seating or placement display (using customer provided graphical layouts) with easy mouse or keyboard-driven placement selection available for Voyager hotel, tour, rental and ticketing software. For more precise seat or placement selection the module makes use of intuitive mouse movement and click over a graphics oriented seating or other chart graphic in order to provide a simple, and easy-to-use mechanism for selecting seats, hotel rooms or other placement and taking reservations or selling tickets online.

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OPERATIONS

A ferry bus shuttle reservation software, that allows you to take credit card payments online, deposits, time payments via your selected payment gateway are standard. Integrate other bus or ferry lines, etc. Calendar driven bookings, detailed client data reports and so much more. Deliver the best customer service in future dealings with customers. Improve overall customer service by catering to individual customer needs with Voyagers exsclusive 3Notes Customer Notes feature. POS, API’s and much more.

Multiple Companies type management.
Complex Tour Management with unlimited number of tours
Class of services management with pricing method settings (ie. Scale pricing, number of seats per class etc)
Automatic Itinerary Modifications functions including the re-arrangement of reserved-issued tickets in case of schedule cancelations.
Multiple sales interfaces available: GUI, WEB B2B – B2C – B2B2C and Affiliation, Call Centre, Touch screen fast booking interface, etc.
Passenger Accommodation management for any kind of cabins and economy classes with dynamic graphic representations of the seat structures.
Automates Waiting List functionality with easy setup depending on every route policy and needs
Agent definition with extremely versatile Allotment, Option Dates and User Access rights settings.
Automatic Equipment Exchange functionality including the rearrangement of reserved-issued tickets for passengers and vehicles in case of issues or cancelled trips.
User friendly price list and dynamic pricing definition with numerous preset rules.
Customer Loyalty Programs and Loyalty Card management.
Highly advanced Group reservation management with 5 levels of reservation status.
Full historical data lookup by reservation, passenger, vehicle, agent etc.
Large selection of reports and statistics.
Integration with external interfaces through XML API, etc.
Web-checkin interface with user friendly selection of seat planning.
Possibility of reservation distribution in code sharing with other reservation Companies.
Dynamic Packaging with hotels, tour, rentals – additional services and much, much more…

seat and/or deck space selection using active maps
customizable UI for different groups of users
accommodation of a large party with different itineraries in one booking
support for shared cabins (male, female)
mix and match various products in one booking or make a separate booking for each component (tours, rentals, on board dining, transfers, hotels, land programs, etc.)
flexible group booking functionality (build-up and build-down process)
various payment options: multiple deposits, payments
multiple currencies support
send confirmations and other documents in any language via e-mail, SMS or fax

flexible business rules-based pricing (based on product, market, guest profile, seasons, etc.)
able to assign fare basis codes to the various “buckets” of inventory available for sale on any given voyage, trip or departure fares for first class, coach, business, etc.
easy way to create promotions with eligibility and capacity control
support for percent discount or flat amount (can be applied to specific price component)
support for dynamic pricing model based on tour utilization, days before departure, etc.
set up additional last minute pricing costs/discounts depending on the number of days/hours before trip
supports intelligent rate pricing structures to accommodate very complex configurations
able to support true last minute and early bird rates
Last Minute Pricing Deals can be used in conjunction with the Fare Bucket feature
support for promotions combinability (can be at reservation or guest level)
In ALL Voyager modules you can create shopper groups and assign them to registered users.
Within shopper groups you have the possibility to offer different products or prices to different users.
People who are visiting your online shop are either visitors or registered users.
Depending on your configuration they are able to create a user account without buying anything.
Usually, after they bought the first product, they are a registered user on your website, although with Voyager you are able to set up Guest privilege’s and not require sign-up.
This enables administrators to create Shopper Groups for whatever need (e.g. access control, personalization and e-commerce management, customer rating, tax display, vendor, supplier, etc.).
These shopper groups can then be used to provide special services, discounts, or access to a specific group of users.

Tour system dynamic reservation software, with it’s auto-ticketing and schedule change management inventory features also streamlines the management of schedules
easy way to change schedule/itinerary without stopping operations
automatic notification (by e-mail or SMS) of affected passengers
ability to mass move passengers from one tour or hotel, etc., to another in case of equipment substitution or itinerary changes

All required information including Agent & Client information is on the reservation. Accounting transactions are also linked/stored with the reservation.
Accounting transactions represent daily “cash balance” (such as incoming payments or outgoing refunds to agency/client) as well as commissions.
For EVERY daily transaction Tour system can generate General Ledger transactions.
Tour system has a number of queues that allows to maintain & control pending refunds (such as Cancellation, Overpayment & Commission) as well as refund checks.
A mechanism for invoicing credit agencies on a scheduled basis. Invoicing terms are defined in a set of business rules and can be adapted to various business scenarios. There is an ability to set a credit limit for a specific account/agency.
Extensive and selectable period reports available for all accounting requirements
Support multiple ownership of the reservation component and can distribute revenue between different owners based on rules.

IMS Voyager® Tour system includes our proprietary Digital Cart Parking® system.
With the development and addition of Digital Cart Parking® your potential purchaser and guests may park their digital cart checkout for up to 30 days merely by choosing that option..
Next time the guest visits your website they are reminded that their parked checkout is available.
Reminder notices and other up-selling techniques are available for converting that parked reservation into a sale.
The actual product/room/tour or items are not pulled out of inventory until the reservation; purchase or checkout process is completed.

detailed profile
support for loyalty programs (levels, points earned/used)
Earning Points. Points are easily assigned to products as a unique points field exists for each product in the ecommerce, tour, hotel, rental and transit modules.
The Users/shoppers form in the administration area contains “Points” field where administrator can view and also manually change number of points for this user.
A customer can log into their account and view a summary of their available points at their convenience.
Redeeming Points. You may set a conversion rate between points and dollars. A 10% conversion rate would mean that customers can redeem 100 earned points by deducting $10 from their next purchase on the store. On the next payment IMS Voyager would add received points and appropriate discount to the order.
Or, clients can choose to allocate points as they wish.
complete tour/booking history
spending history
customer contact history
duplicate control/merge

comprehensive customer and agency CRM functionality
extensive agency and guest profile with user-definable classifications
travel agency/agent performance tracking, component-based commission support
extensive customer profiling (user-definable programs, classifications)
loyalty program functionality (various levels, membership, points earned/used)
gift certificates and coupons functionality
support for marketing messages for specific products and services
sales force support (sales people, sales regions)
contact management functionality

travel insurance provider interface
accounting interface file export
on board system interface
ability to create custom interfaces using XML API
ability to integrate other XML/API
IMS RezTxfer – connect other websites to booking platform
IMS DistribuLinx – distribute vendor/supplier through network
IMS MultiLinx – create web portal distribution network
IMS HERMES – create multiple online stores
IMS Voyager Tour & Transit XML API IMS customers are able to build the IMS Voyager Booking Engine XML API ‘s into their web, mobile, or even network capable desktop or server applications..
You are able to obtain information from IMS Voyager Tour & Transit database in XML format;
Perform remote booking using your own website or any other application;
Insert/update IMS Voyager Tour & Transit inventory
Obtain detailed information in XML format about tours and transit in the IMS Voyager Tour & Transit system

sales reports
tax reports
manifests
captains reports
Extensive management and operational reports
Hotel Module

Room Bookings

Is used for creating report with the following information:

Hotel Name

Period of Time

Daily Booking Information

The report lists:

Arrival Time

Guest Name

Room Name

Status of Order

Number of Nights Booked

Booking ID

Total Price

Commission Price

Print Manifest

Is used for printing a manifest with the following information:

Tour Name

Tour Time

Agent at check in

The manifest lists:

Reservation Number

Checked in: yes/no

Passengers Name

Number of Tickets

Total Amount Paid

Tour Report

Is used for creating a report with the following information:

Tour Date

Tour Name

Number of Passengers for each Category (Adult, Child)

The report lists:

Total Sales for a Tour daily

All Tours daily

Total Sales for all Tours for the period

Tour Booking

Is used for creating a report with the following information:

Tour Date

Tour Name

Tour Start Time

The report lists:

Client Name

Client Phone Number

Number of Bookings from the Client

Reservation Number of the Order

Notes to the Order

Total Number of Passengers for each Tour Start Time

Total Number of Passenger for the Period

Total Orders for the Period

Cancellation Report

Is used for creating a report with the following information:

Tour Period

Shopper Name

Number of Order

Date of Placing the Order

Date of Cancellation

The report lists:

Reseller Name

Coupon Number

Coupon for Tour

Notes to the Order

Total of the Cancelled Order

Total Number of Passenger per Order

Total Deposit Paid

Passenger Report

Is used for creating a report with the following information:

Tour Name

Tour Date

Tour Start Time

The report lists:

Order Number

Ticket Number

Amount

Passenger Name

Gender

Passenger Number

Passenger ID

Date of Birth

Age

Class

Nationality

Handheld Report

Is used for creating a report for mobile access with the following information:

Start Date

End Date

Payment Type (radio button)

Order Status (included when ticked in check boxes)

Sales Staff

The report lists:

Credit Card Sales

Void Credit Card Sales

Cash Amount

Orders with No Deposit Amount

Order Number

Shopper Name

Order Total

Products Sold per Item

Product Category

Product Name

Quantity

Total

Vessel and Captain Report

Is used for assigning vessel and captain to the certain tour.

The report lists:

Vessel Name

Captain Name

Tour Name

Tour Start Time

Tour Period

Passenger Tour Report

Is used for creating a report with the following information:

Tour Name

Tour Date

Tour Start Time

Order Status (different order statuses included when ticked in check-box)

The report lists:

Voyage Number

Vessel Name

Captain Name

Ticket Number

Passenger Name

Order Number

Tours Report

Is used for creating a report with the following information:

Tour Name

Tour Date

Tour Start Time

Tour Items

Order Status (different order statuses included when ticked in check-box)

Pick up Location

The report lists:

Order Number

Customer Name

Order Date

Order Total

Number of Tickets for the Order

Tout Item Total

Sales Agent Name

Passenger Name

Number of Validated Tickets

Notes to the Order

Products

Special Options

Total for All Orders

Total for All Items

Total Number of Tickets Sold

Freight Report

Is used for creating a report with the following information:

Tour Name

Tour Date

Tour Period

The report lists:

Tour Start Time

Total Freight Units

Used Freight Units

Freight Units Left

Check-In Report

Is used for creating a report with the following information:

Tour Name

Tour Date

The report lists:

Tour Start Time

Order Number

Name

SKU

Order Status

Amount Due

Gift Certificate Number

Type

Notes

Transit Module

Print Manifest

Is used for printing a manifest with the following information:

Trip Name

Trip Time

Agent at check in

The manifest lists:

Reservation Number

Checked in: yes/no

Passengers Name

Number of Tickets

Total Amount Paid

Cancellation Report

Is used for creating a report with the following information:

Trip Period

Shopper Name

Number of Order

Date of Placing the Order

Date of Cancellation

The report lists:

Reseller Name

Coupon Number

Coupon for Trip

Notes to the Order

Total of the Cancelled Order

Total Number of Passenger per Order

Total Deposit Paid

Passenger Report

Is used for creating a report with the following information:

Trip Name

Trip Date

Trip Start Time

The report lists:

Order Number

Ticket Number

Amount

Passenger Name

Gender

Passenger Number

Passenger ID

Date of Birth

Age

Class

Nationality

Vessel and Captain Report

Is used for assigning vessel and captain to the certain tour.

The report lists:

Vessel Name

Captain Name

Trip Name

Trip Start Time

Trip Period

Passenger Trip Report

Is used for creating a report with the following information:

Trip Name

Trip Date

Trip Start Time

Order Status (different order statuses included when ticked in check-box)

The report lists:

Voyage Number

Vessel Name

Captain Name

Ticket Number

Passenger Name

Order Number

Trips Report

Is used for creating a report with the following information:

Trip Name

Trip Date

Trip Start Time

Trip Items

Order Status (different order statuses included when ticked in check-box)

Pick up Location

The report lists:

Order Number

Customer Name

Order Date

Order Total

Number of Tickets for the Order

Tout Item Total

Sales Agent Name

Passenger Name

Number of Validated Tickets

Notes to the Order

Products

Special Options

Total for All Orders

Total for All Items

Total Number of Tickets Sold

Freight Report

Is used for creating a report with the following information:

Trip Name

Trip Date

Trip Period

The report lists:

Trip Start Time

Total Freight Units

Used Freight Units

Freight Units Left

Check-In Report

Is used for creating a report with the following information:

Trip Name

Trip Date

The report lists:

Trip Start Time

Order Number

Name

SKU

Order Status

Amount Due

Gift Certificate Number

Type

Notes

Package Shipping Report

Allows search by barcode or by order number and is used for creating a report with the following information:

Package Origin

Package Destination

Order Period

The report lists:

Barcode

Order Number

Pick Up Location

Drop Off Location

Pick Up Date

Drop Off Date

Package Weight

Package Dimensions

Customer Name

Order Status

Rental Module

Rental Bookings

Select ’start/end date’ and see all reservations made for that period.

You will see the name of the shopper and the order number. The order number is linked to the actual order.

Products Module

See All Products Report

Is used for emailing a report with the following information:

Order Number

Date of Sale

Time of Sale

Product Name

Quantity

Price

Item Subtotal

The report lists:

Customer Name

Postal Code

City

State

Country

Address

Phone Number

Customer E-mail

See All Notes Report

Is used for emailing a report with the following information:

Order Number

Order Date

Order Time

Order Notes

The report lists:

Customer Name

Postal Code

City

State

Country

Address

Phone Number

Customer E-mail

Affiliate Report

Is used for creating a report with the following information:

Month

Affiliate Name

Company Name

Group Name

The report lists:

Order Status

Commission Total

Travel Agent Report

Is used for creating a report with the following information:

Period

Travel Agent Name

Company Name

The report lists:

Order Status

Total Sales

Total for Online Payments

Sales Report

Is used for creating a report with the following information:

Tour Date

Order Status (different order statuses included when ticked in check-box)

The report lists:

Sales Staff

Shopper Name

Tour Name

Tour Date and Time

Total

Outside Sales Report

Is used for creating a report with the following information:

Period

Outside Sales Person Name

Company Name

The report lists:

Order Status

Total Sales

Sales Person Total

Sales Agent/In-House Sales Staff Report

Is used for creating a report with the following information:

Order Date

Sales Staff

Order Status (different order statuses included when ticked in check-box)

The report lists:

Credit Card Total

Void Credit Card Total

Cash Total

Check Total

Shopper Name

Payment Type

Tour Name

Tour Date

Item Subtotal

Order Total

Daily Sales Report

Is used for creating a report with the following information:

Order Date

Order Status (different order statuses included when ticked in check-box)

The report lists:

Tour Name

Item Name

Tour Date

Tour Start Time

Ordered Seats Quantity

Product Name

Ordered Product Quantity

Total Amount for Tours

Total Amount for Products

Grand Total for the Day

Amount Paid by Credit Card

Amount Paid by Cash

Amount Paid by Check

Amount Paid by External Credit Card

Amount for Orders with No Deposit

Amount for Orders Added to Hotel Bill

Discounts Report

Is used for creating a report with the following information:

Coupon/Voucher Name

Voucher Discount

Order Number

Order Date

The report lists:

Daily Limit Discount

Order Total Without Discount

Order Total With Discount

Grand Total

Country

Address

Phone Number

Customer E-mail

Daily Revenue Reconciliation Report

Is used for creating a report with the following information:

Report Start Date

Report End Date

Daily Total

The report lists:

Tour/Transit/E-commerce Categories (previously selected with checkbox Show on Daily Revenue Reconciliation)

Credit Card Fares by Category

Credit Card: Ecommerce by Category

Credit Card Sales Tax by Category

Credit Card Refunds/Cancels’ by Category

Batch Total by Category

Cash/Check Fares by Category

Cash/Check: Ecommerce by Category

Cash/Check Sales Taxes by Category

Cash/Check Refunds/Cancels’ by Category

Cash Total by Category

Machine-to-Machine (M2M) is an environment, which allows data to be exchanged between two devices over a mobile network or through a wired connection.
Ability to connect a client’s customer reservation and ticketing service through kiosks and other M2M devices
monitoring, tracking and analysis of reservations, ticketing and boarding processes
Credit card and scanner transaction processing
Reliable, secure connectivity and back-up access across a clients wireless networks (GPRS/EDGE, HSPA and LTE) and VPNs
Business applications on mobile devices
Custom iPad apps for the mobile workforce
Connections to most information and entertainment ticketing devices
Able to connect to clients chosen near-field communications or NFC-enabled mobile phones for rail or bus ticket

no limitation on the number and types of products supported in Tour module
support for simple or complex voyages (from few hours trip to multi-day trips)
ability to sell tailor-made trips, charter quote system
on board dining, conference room, workshop, spa treatment with detailed schedule and capacity control, sell gift shop products, POS
hotels as room allotments or on-request basis, as are onboard cabins
transportation support (transfers, bus connections, etc.)
active option generator to set up saleable options
add-on options (miscellaneous items and services) with capacity control
dynamic packaging capability (optional or mandatory components)

day/time cabin inventory to accommodate custom segments and overlapping packages.
“Nested” categories setup (combine categories for availability requests)
The buyer has the opportunity to see related products on the same page as the main product and select them for purchase
flexible rules-based inventory management
real time inventory control
ability to set max/min warnings
waitlist support

extensive conference room support
restaurant configuration and reservation capabilities with FoodCourt integration
scheduling and reservation capabilities for sauna, spa, etc…
conference room (various configurations, reservation, packaging additional products)
ability to sell specific time slots, layouts, additional services/items
flexible pricing capabilities (i.e. per party, time unit, person)
POS system to sell onboard products

easy and quick passenger check-in process using bar code scanning
support for check-in supervisor functionality: monitoring overall progress, statistics
no-show management
support for user-definable documents (vouchers, key card, ticket, etc.)
ability to do partial check-in of guests/cars
cash register functionality for check-in agent
quick payment and ticket production for last minute walk-ons with PATRON ticketing
gate control management via Web Services

• Web based PATRON online reservation & ticketing software module integrated into IMS Voyager modules integrates with our supported payment gateways.
• PATRON provides online reservation booking & selling facility to authorized ticket booking agents of clients with all security checks, access permissions and restricting approved travel agents to prescribed financial ceiling permissible for reservation & Ticketing booking & selling.
• Is able to cater to Business rules regarding Reservation/cancellation
• Supports Web enquiry for seats availability, fare, routes, en-routes stops, Arrival and departure time etc.
• Interfaces to payment gateways for Internet booking & buying using all type of credit/debit card/Smart cards/virtual cards, etc.
• Printing of tickets/cancellation voucher and other related reports.
• Provision to print some of the ticket details in other languages as well as in English.
• Enabling Blocking of seats or issuing ticket for reserve quota.
• System provides waiting list facility and automatic confirmation of wait-listed passengers in case of cancellation of reserved seats.
• Centralized control of Stage & Fare tables, Fare revision, various concessions, ticket cancellation rules, fare charging rules, train service type, train stops, route master, user privileges etc.
• Facility to capture Passenger data such as name, gender, age, passport/ authority no. date etc.
• The PATRON E-Ticketing System has view / print facility for Seat Vacancy Position (route wise, clockwise, starting place wise, train wise etc.).
• Station/Authorized Booking Agent revenue collection, commissions, cancellations reports etc.
• Reconciliation of revenue collection made by authorized booking agents.
• Automatic locking of booking/selling facility provided to various service delivery points such as Authorized Booking Agents) etc, Sub agents etc. if the limit is exceeding than the permissible limit.
• PATRON facilitates booking/purchasing of Group ticket (Maximum number can be determined by admin) by passengers.
• End day procedure for processing information and generating MIS in report formats.
• Provision for getting information of various types of concessions given to traveling passengers.
• Multi level user authorization and authentication with appropriate User Profiles, Rules and Roles.
• Based on the above data the software can generate various types of reports
• All operational, MIS and Revenue reports for a Specified period. (Booking counter/POS’s, Service, Operator, station, agents, etc.)
• PATRON provides the facility for editing, or creating new reports for Specified period as & when required and conversion of the same into text format or spread sheet.
• The system supports remote management.

detailed profile
rule-based commission management (% can vary by product, agency performance, etc.)
agencies hierarchy support (ownership, consortium)
performance monitoring/history
ability to associate specific commissions, payment schedule, insurance and cancellation policy with a specific promotion
support for loyalty programs (levels, points earned/used)
support for individual travel agent recognition
duplicate control/merge

A content management system (CMS) is a system used to manage the appearance of your TRANSIT system.
The features of a CMS system vary; ours includes WYSIWYG editors, Web-based publishing, format management, revision control, and indexing, search, and retrieval.
Furthermore, the system can be expanded flexibly and inexpensively.
Easy management of user rights, the ability to change the modern CSS framework by page and many already integrated modules (tour, transit, hotels, rentals, blog, news, calendar, forms, etc.) come together to provide a wide variety of powerful reservation and ticketing features.

Event calendar for single events, recurring events and floating events plus multiple categories, mouse-over display, etc.
Single events, recurring events and floating events
Automatically adds all event from the Tour and/or Transit set -up as you add them.
Such as: flexible event types that occur on a specific date; events that repeat daily, weekly, monthly or annually; floating events, which occur on specific days etc.
Virtually unlimited user definable categories and colors to separate events:
Text-on-Calendar Mode – A large calendar that displays the event titles directly on the calendar.
Create, maintain and assign multiple levels of categories and selections to events. Then, using the filter system, you can choose to selectively display categories such as Cruises, Shuttle, Kayak, Routes and any other category you should ever need.
Mouse-over and pop-up event details:
Rich event descriptions including font sizes/colors and images:
Easily customize colors, font sizes, calendar sizes and more by adjusting just one CSS file and have complete control over how the calendar looks and interacts with users!

fully-integrated yield and revenue management functionality
automated price control:
ability to open/close promotions based on tour utilization level
ability to target and limit promotions (Selling Limits)
ability to create tiered promotions
support for dynamic pricing model based on equipment utilization, days before departure, etc
inventory control:
user-definable pooled category inventories (Nesting)
target and set limits for inventory (Selling Limits)
open/close categories based on tour utilization level (Selling Limits)
rule-based optimized cabin assignment (Rule based) with packages
demand forecasting based on tour patterns and dynamics
rule-based cabin assignment
optimization algorithm of inventory gaps

IMS ODIN Voyager reservation software has been developed as a complex, powerful, integrated Commercial Off-the-Shelf (COTS) reservation software. It supports passenger-only services through to conventional operations catering for both passenger and freight vehicles, also those operators offering on-board accommodation and dining.

SAAS

IMS Voyager SaaS delivers rapid deployment, no hardware headaches, easy maintenance, and regular release of new features that will never catch you by surprise or disrupt your business. The streamlined architecture allows IT departments to focus on the future of commerce rather than wasting resources on legacy systems.

PERPETUAL LICENSES

With IMS Voyager you are also able to purchase the complete source code under our reseller and white label OEM style agreements. We install it on your server/website domain, train you and provide lifetime guarantees. Maintenance and upgrade contracts are also available.

OPEN ARCHITECTURE

IMS Voyager follows an open architecture and allows interoperability. The architecture does not facilitate technology locking. The system is open to allow interoperability with general-purpose software and has facility to Export/Import data files from other applications and interact with other applications as mentioned earlier.

SERVICE ORIENTATED

IMS Voyager is a service-oriented architecture (SOA) allowing clients to establish a flexible, robust infrastructure so the clients can build, deploy and integrate services, independent of applications and the computing platforms on which they run, making the business processes more flexible

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It is a fully accessible installation.

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