Ferry & Bus Reservation Software, Passenger & Event Ticketing Software!
A reservation & ticketing software that is a modular and highly configurable solution for ferry, bus, airline and shuttle operators, designed to meet the diversity of operational models present in their industry.
It is ideal for ferry, bus, airline, water taxi, train, tour, activity, excursion, event, and attraction providers, such as, boat tour reservations, cruise operators, coaching companies, shuttle services, etc….
MARKETING
Designed to simplify the process of organizing, building and maintaining reservation and ticketing capabilities or multi-channel booking business model on the Web and can actively allow collaborative co-operation between your resellers, suppliers and consumers.
MULTI-CHANNEL TEMPLATES + CMS
With our integrated Content Management System you can easily modify your marketing, sales and services content for a multi-channel world. Maximize the impact of your every touch point with the Multi Channel engagement capabilities of our integrated CMS, CSS and open web responsive templates. No matter what device your prospective client uses to book, whether it be a phone, tablet or computer, our fully responsive booking engine will automatically adjust to suit the required size for ease of use.
CUSTOMER REWARDS & LOYALTY
The integrated Coupon & Promotions Engine. Loyalty Rewarded™ system helps merchants build customer loyalty and promote increased traffic to your Web sites with a full range of marketing tools and features. Loyalty rewards, coupons, gift cards, vouchers, airline style pricing and discount features. Ability to upsell, sales reports, manifests and dozens of other essential reports available. Email, newsletter and FaceBook capable. Plus lots more wizards and widgets, etc.
BUSINESS RULE ENGINE
That is configurable and supports hundreds of rules, preconditions, and other functions to track, manage and revise your business processes. Its sophisticated inventory and pricing features optimizes profitability, for all kinds of products – flexible plans, fixed departure packages, dynamically packaged elements, and custom-built itineraries. The flexible rules-based booking engine can be configured to support virtually any type of reservation. It comprises hundreds of editable and configurable rules as standard.
Multi-Channel
Voyager ferry and bus reservation software is a complete reservation and merchandising system that fully integrates not only the booking and payment process, but also ALL the other components you need to successfully sell and market online and all managed from a single back-end administration.
SALES STAFF & CALL CENTERS
The Sales Staff (Call Center) Desk allows the website owner to utilize internal Sales Staff or inbound/outbound Call Center staff, onboard or Kiosk based staff to book or make reservations on behalf of a client. Your sales staff are able to access a wide range of powerful features and services. It provides a complete net-based platform of business-to-business (B2B), dealer or reseller integration connectivity for small to medium-sized business, enterprises and e-marketplaces.
SEAMLESS CROSS-CHANNEL SELLING
Voyager TRANSIT Ferry reservation software is also the perfect eBusiness solution for wholesalers, distributors and activity providers who sell trips, tickets, vacation packages through distributors, channel or resellers to end users. It allows you to improve operational efficiency through increased collaboration with your trading partners in a vertically integrated, customer-centric multi-channel model.
STRONGER PARTNER & CUSTOMER SERVICE
Reinvent your value propositions, work outside traditional pricing and profit margins and offer customers complete access to your prices and product information. Allowing your travel agents, dealers and distributors to sell and order online can significantly reduce costs plus it can demonstrate your product lines to millions of potential on-line buyers.
Patron® Online Ticket Reservation System
Voyager includes a fully integrated Patron® Online Barcode Ticket Reservation System. You are able to print your own tickets and maintain exclusive control of your customer relationships, brands and revenue potential without paying any ongoing commissions.
WEBSITE CONTENT MANAGEMENT
Allows you to easily control your website(s) reservation content without the need of third party support. Load your own supplier content including inventory, pricing, data and images, you can also manage general content such as destinations, specials/hot deals, user defined pages, etc.
INTEGRATED CHECK IN and POS
TRANSIT has a check-in and integrated boarding security system providing all tools and advanced technologies for access, registration and boarding operations of passengers, vehicles and cargo. TRANSIT check-in/check-out environment can be fully optimized for passenger flow control and can be fully integrated with passport, ID-VISA OCR/RFID readers and other systems to allow fast and error-less check-in procedures at the embarkation port terminals and/or directly on board.
BARCODE TICKETS
With the the fully integrated Patron Online Ticket Desk Software you add an affordable and easy-to-use web based Barcode Ticket printing (using our Print@MyPC® technology), card swiping and Scanning solutions to the reservation system for your events, venues, tours and cruises, etc. More and more of your clients and ticket buyers are enjoying the benefits of print at home tickets. Customers love being able to print their tickets immediately after their ticket purchase and our clients love not having to print and mail tickets. Scanned E-Tickets can be validated by the PATRON system to prevent counterfeiting and duplication of tickets. It’s an effective way to grow your business, improve customer service and reduce operating costs while providing an end-to-end solution using our desktop ticketing technology over the web.
ACTIVE SEAT MAPS
Includes a Calendar Driven Multiple Placement Selection Engine or Active Seat Maps with a Layout Graphical User Interface. This provides a powerful color-coded graphical seating or placement display (using customer provided graphical layouts) with easy mouse or keyboard-driven placement selection available for Voyager hotel, tour, rental and ticketing software. For more precise seat or placement selection the module makes use of intuitive mouse movement and click over a graphics oriented seating or other chart graphic in order to provide a simple, and easy-to-use mechanism for selecting seats, hotel rooms or other placement and taking reservations or selling tickets online.
OPERATIONS
A ferry bus shuttle reservation software, that allows you to take credit card payments online, deposits, time payments via your selected payment gateway are standard. Integrate other bus or ferry lines, etc. Calendar driven bookings, detailed client data reports and so much more. Deliver the best customer service in future dealings with customers. Improve overall customer service by catering to individual customer needs with Voyagers exsclusive 3Notes Customer Notes feature. POS, API’s and much more.
Multiple Companies type management.
Complex Tour Management with unlimited number of tours
Class of services management with pricing method settings (ie. Scale pricing, number of seats per class etc)
Automatic Itinerary Modifications functions including the re-arrangement of reserved-issued tickets in case of schedule cancelations.
Multiple sales interfaces available: GUI, WEB B2B – B2C – B2B2C and Affiliation, Call Centre, Touch screen fast booking interface, etc.
Passenger Accommodation management for any kind of cabins and economy classes with dynamic graphic representations of the seat structures.
Automates Waiting List functionality with easy setup depending on every route policy and needs
Agent definition with extremely versatile Allotment, Option Dates and User Access rights settings.
Automatic Equipment Exchange functionality including the rearrangement of reserved-issued tickets for passengers and vehicles in case of issues or cancelled trips.
User friendly price list and dynamic pricing definition with numerous preset rules.
Customer Loyalty Programs and Loyalty Card management.
Highly advanced Group reservation management with 5 levels of reservation status.
Full historical data lookup by reservation, passenger, vehicle, agent etc.
Large selection of reports and statistics.
Integration with external interfaces through XML API, etc.
Web-checkin interface with user friendly selection of seat planning.
Possibility of reservation distribution in code sharing with other reservation Companies.
Dynamic Packaging with hotels, tour, rentals – additional services and much, much more…
seat and/or deck space selection using active maps
customizable UI for different groups of users
accommodation of a large party with different itineraries in one booking
support for shared cabins (male, female)
mix and match various products in one booking or make a separate booking for each component (tours, rentals, on board dining, transfers, hotels, land programs, etc.)
flexible group booking functionality (build-up and build-down process)
various payment options: multiple deposits, payments
multiple currencies support
send confirmations and other documents in any language via e-mail, SMS or fax
flexible business rules-based pricing (based on product, market, guest profile, seasons, etc.)
able to assign fare basis codes to the various “buckets” of inventory available for sale on any given voyage, trip or departure fares for first class, coach, business, etc.
easy way to create promotions with eligibility and capacity control
support for percent discount or flat amount (can be applied to specific price component)
support for dynamic pricing model based on tour utilization, days before departure, etc.
set up additional last minute pricing costs/discounts depending on the number of days/hours before trip
supports intelligent rate pricing structures to accommodate very complex configurations
able to support true last minute and early bird rates
Last Minute Pricing Deals can be used in conjunction with the Fare Bucket feature
support for promotions combinability (can be at reservation or guest level)
In ALL Voyager modules you can create shopper groups and assign them to registered users.
Within shopper groups you have the possibility to offer different products or prices to different users.
People who are visiting your online shop are either visitors or registered users.
Depending on your configuration they are able to create a user account without buying anything.
Usually, after they bought the first product, they are a registered user on your website, although with Voyager you are able to set up Guest privilege’s and not require sign-up.
This enables administrators to create Shopper Groups for whatever need (e.g. access control, personalization and e-commerce management, customer rating, tax display, vendor, supplier, etc.).
These shopper groups can then be used to provide special services, discounts, or access to a specific group of users.
Tour system dynamic reservation software, with it’s auto-ticketing and schedule change management inventory features also streamlines the management of schedules
easy way to change schedule/itinerary without stopping operations
automatic notification (by e-mail or SMS) of affected passengers
ability to mass move passengers from one tour or hotel, etc., to another in case of equipment substitution or itinerary changes
All required information including Agent & Client information is on the reservation. Accounting transactions are also linked/stored with the reservation.
Accounting transactions represent daily “cash balance” (such as incoming payments or outgoing refunds to agency/client) as well as commissions.
For EVERY daily transaction Tour system can generate General Ledger transactions.
Tour system has a number of queues that allows to maintain & control pending refunds (such as Cancellation, Overpayment & Commission) as well as refund checks.
A mechanism for invoicing credit agencies on a scheduled basis. Invoicing terms are defined in a set of business rules and can be adapted to various business scenarios. There is an ability to set a credit limit for a specific account/agency.
Extensive and selectable period reports available for all accounting requirements
Support multiple ownership of the reservation component and can distribute revenue between different owners based on rules.
IMS Voyager® Tour system includes our proprietary Digital Cart Parking® system.
With the development and addition of Digital Cart Parking® your potential purchaser and guests may park their digital cart checkout for up to 30 days merely by choosing that option..
Next time the guest visits your website they are reminded that their parked checkout is available.
Reminder notices and other up-selling techniques are available for converting that parked reservation into a sale.
The actual product/room/tour or items are not pulled out of inventory until the reservation; purchase or checkout process is completed.
detailed profile
support for loyalty programs (levels, points earned/used)
Earning Points. Points are easily assigned to products as a unique points field exists for each product in the ecommerce, tour, hotel, rental and transit modules.
The Users/shoppers form in the administration area contains “Points” field where administrator can view and also manually change number of points for this user.
A customer can log into their account and view a summary of their available points at their convenience.
Redeeming Points. You may set a conversion rate between points and dollars. A 10% conversion rate would mean that customers can redeem 100 earned points by deducting $10 from their next purchase on the store. On the next payment IMS Voyager would add received points and appropriate discount to the order.
Or, clients can choose to allocate points as they wish.
complete tour/booking history
spending history
customer contact history
duplicate control/merge
comprehensive customer and agency CRM functionality
extensive agency and guest profile with user-definable classifications
travel agency/agent performance tracking, component-based commission support
extensive customer profiling (user-definable programs, classifications)
loyalty program functionality (various levels, membership, points earned/used)
gift certificates and coupons functionality
support for marketing messages for specific products and services
sales force support (sales people, sales regions)
contact management functionality
travel insurance provider interface
accounting interface file export
on board system interface
ability to create custom interfaces using XML API
ability to integrate other XML/API
IMS RezTxfer – connect other websites to booking platform
IMS DistribuLinx – distribute vendor/supplier through network
IMS MultiLinx – create web portal distribution network
IMS HERMES – create multiple online stores
IMS Voyager Tour & Transit XML API IMS customers are able to build the IMS Voyager Booking Engine XML API ‘s into their web, mobile, or even network capable desktop or server applications..
You are able to obtain information from IMS Voyager Tour & Transit database in XML format;
Perform remote booking using your own website or any other application;
Insert/update IMS Voyager Tour & Transit inventory
Obtain detailed information in XML format about tours and transit in the IMS Voyager Tour & Transit system
sales reports
tax reports
manifests
captains reports
Extensive management and operational reports
Hotel Module
Room Bookings
Is used for creating report with the following information:
Hotel Name
Period of Time
Daily Booking Information
The report lists:
Arrival Time
Guest Name
Room Name
Status of Order
Number of Nights Booked
Booking ID
Total Price
Commission Price
Print Manifest
Is used for printing a manifest with the following information:
Tour Name
Tour Time
Agent at check in
The manifest lists:
Reservation Number
Checked in: yes/no
Passengers Name
Number of Tickets
Total Amount Paid
Tour Report
Is used for creating a report with the following information:
Tour Date
Tour Name
Number of Passengers for each Category (Adult, Child)
The report lists:
Total Sales for a Tour daily
All Tours daily
Total Sales for all Tours for the period
Tour Booking
Is used for creating a report with the following information:
Tour Date
Tour Name
Tour Start Time
The report lists:
Client Name
Client Phone Number
Number of Bookings from the Client
Reservation Number of the Order
Notes to the Order
Total Number of Passengers for each Tour Start Time
Total Number of Passenger for the Period
Total Orders for the Period
Cancellation Report
Is used for creating a report with the following information:
Tour Period
Shopper Name
Number of Order
Date of Placing the Order
Date of Cancellation
The report lists:
Reseller Name
Coupon Number
Coupon for Tour
Notes to the Order
Total of the Cancelled Order
Total Number of Passenger per Order
Total Deposit Paid
Passenger Report
Is used for creating a report with the following information:
Tour Name
Tour Date
Tour Start Time
The report lists:
Order Number
Ticket Number
Amount
Passenger Name
Gender
Passenger Number
Passenger ID
Date of Birth
Age
Class
Nationality
Handheld Report
Is used for creating a report for mobile access with the following information:
Start Date
End Date
Payment Type (radio button)
Order Status (included when ticked in check boxes)
Sales Staff
The report lists:
Credit Card Sales
Void Credit Card Sales
Cash Amount
Orders with No Deposit Amount
Order Number
Shopper Name
Order Total
Products Sold per Item
Product Category
Product Name
Quantity
Total
Vessel and Captain Report
Is used for assigning vessel and captain to the certain tour.
The report lists:
Vessel Name
Captain Name
Tour Name
Tour Start Time
Tour Period
Passenger Tour Report
Is used for creating a report with the following information:
Tour Name
Tour Date
Tour Start Time
Order Status (different order statuses included when ticked in check-box)
The report lists:
Voyage Number
Vessel Name
Captain Name
Ticket Number
Passenger Name
Order Number
Tours Report
Is used for creating a report with the following information:
Tour Name
Tour Date
Tour Start Time
Tour Items
Order Status (different order statuses included when ticked in check-box)
Pick up Location
The report lists:
Order Number
Customer Name
Order Date
Order Total
Number of Tickets for the Order
Tout Item Total
Sales Agent Name
Passenger Name
Number of Validated Tickets
Notes to the Order
Products
Special Options
Total for All Orders
Total for All Items
Total Number of Tickets Sold
Freight Report
Is used for creating a report with the following information:
Tour Name
Tour Date
Tour Period
The report lists:
Tour Start Time
Total Freight Units
Used Freight Units
Freight Units Left
Check-In Report
Is used for creating a report with the following information:
Tour Name
Tour Date
The report lists:
Tour Start Time
Order Number
Name
SKU
Order Status
Amount Due
Gift Certificate Number
Type
Notes
Transit Module
Print Manifest
Is used for printing a manifest with the following information:
Trip Name
Trip Time
Agent at check in
The manifest lists:
Reservation Number
Checked in: yes/no
Passengers Name
Number of Tickets
Total Amount Paid
Cancellation Report
Is used for creating a report with the following information:
Trip Period
Shopper Name
Number of Order
Date of Placing the Order
Date of Cancellation
The report lists:
Reseller Name
Coupon Number
Coupon for Trip
Notes to the Order
Total of the Cancelled Order
Total Number of Passenger per Order
Total Deposit Paid
Passenger Report
Is used for creating a report with the following information:
Trip Name
Trip Date
Trip Start Time
The report lists:
Order Number
Ticket Number
Amount
Passenger Name
Gender
Passenger Number
Passenger ID
Date of Birth
Age
Class
Nationality
Vessel and Captain Report
Is used for assigning vessel and captain to the certain tour.
The report lists:
Vessel Name
Captain Name
Trip Name
Trip Start Time
Trip Period
Passenger Trip Report
Is used for creating a report with the following information:
Trip Name
Trip Date
Trip Start Time
Order Status (different order statuses included when ticked in check-box)
The report lists:
Voyage Number
Vessel Name
Captain Name
Ticket Number
Passenger Name
Order Number
Trips Report
Is used for creating a report with the following information:
Trip Name
Trip Date
Trip Start Time
Trip Items
Order Status (different order statuses included when ticked in check-box)
Pick up Location
The report lists:
Order Number
Customer Name
Order Date
Order Total
Number of Tickets for the Order
Tout Item Total
Sales Agent Name
Passenger Name
Number of Validated Tickets
Notes to the Order
Products
Special Options
Total for All Orders
Total for All Items
Total Number of Tickets Sold
Freight Report
Is used for creating a report with the following information:
Trip Name
Trip Date
Trip Period
The report lists:
Trip Start Time
Total Freight Units
Used Freight Units
Freight Units Left
Check-In Report
Is used for creating a report with the following information:
Trip Name
Trip Date
The report lists:
Trip Start Time
Order Number
Name
SKU
Order Status
Amount Due
Gift Certificate Number
Type
Notes
Package Shipping Report
Allows search by barcode or by order number and is used for creating a report with the following information:
Package Origin
Package Destination
Order Period
The report lists:
Barcode
Order Number
Pick Up Location
Drop Off Location
Pick Up Date
Drop Off Date
Package Weight
Package Dimensions
Customer Name
Order Status
Rental Module
Rental Bookings
Select ’start/end date’ and see all reservations made for that period.
You will see the name of the shopper and the order number. The order number is linked to the actual order.
Products Module
See All Products Report
Is used for emailing a report with the following information:
Order Number
Date of Sale
Time of Sale
Product Name
Quantity
Price
Item Subtotal
The report lists:
Customer Name
Postal Code
City
State
Country
Address
Phone Number
Customer E-mail
See All Notes Report
Is used for emailing a report with the following information:
Order Number
Order Date
Order Time
Order Notes
The report lists:
Customer Name
Postal Code
City
State
Country
Address
Phone Number
Customer E-mail
Affiliate Report
Is used for creating a report with the following information:
Month
Affiliate Name
Company Name
Group Name
The report lists:
Order Status
Commission Total
Travel Agent Report
Is used for creating a report with the following information:
Period
Travel Agent Name
Company Name
The report lists:
Order Status
Total Sales
Total for Online Payments
Sales Report
Is used for creating a report with the following information:
Tour Date
Order Status (different order statuses included when ticked in check-box)
The report lists:
Sales Staff
Shopper Name
Tour Name
Tour Date and Time
Total
Outside Sales Report
Is used for creating a report with the following information:
Period
Outside Sales Person Name
Company Name
The report lists:
Order Status
Total Sales
Sales Person Total
Sales Agent/In-House Sales Staff Report
Is used for creating a report with the following information:
Order Date
Sales Staff
Order Status (different order statuses included when ticked in check-box)
The report lists:
Credit Card Total
Void Credit Card Total
Cash Total
Check Total
Shopper Name
Payment Type
Tour Name
Tour Date
Item Subtotal
Order Total
Daily Sales Report
Is used for creating a report with the following information:
Order Date
Order Status (different order statuses included when ticked in check-box)
The report lists:
Tour Name
Item Name
Tour Date
Tour Start Time
Ordered Seats Quantity
Product Name
Ordered Product Quantity
Total Amount for Tours
Total Amount for Products
Grand Total for the Day
Amount Paid by Credit Card
Amount Paid by Cash
Amount Paid by Check
Amount Paid by External Credit Card
Amount for Orders with No Deposit
Amount for Orders Added to Hotel Bill
Discounts Report
Is used for creating a report with the following information:
Coupon/Voucher Name
Voucher Discount
Order Number
Order Date
The report lists:
Daily Limit Discount
Order Total Without Discount
Order Total With Discount
Grand Total
Country
Address
Phone Number
Customer E-mail
Daily Revenue Reconciliation Report
Is used for creating a report with the following information:
Report Start Date
Report End Date
Daily Total
The report lists:
Tour/Transit/E-commerce Categories (previously selected with checkbox Show on Daily Revenue Reconciliation)
Credit Card Fares by Category
Credit Card: Ecommerce by Category
Credit Card Sales Tax by Category
Credit Card Refunds/Cancels’ by Category
Batch Total by Category
Cash/Check Fares by Category
Cash/Check: Ecommerce by Category
Cash/Check Sales Taxes by Category
Cash/Check Refunds/Cancels’ by Category
Cash Total by Category
Machine-to-Machine (M2M) is an environment, which allows data to be exchanged between two devices over a mobile network or through a wired connection.
Ability to connect a client’s customer reservation and ticketing service through kiosks and other M2M devices
monitoring, tracking and analysis of reservations, ticketing and boarding processes
Credit card and scanner transaction processing
Reliable, secure connectivity and back-up access across a clients wireless networks (GPRS/EDGE, HSPA and LTE) and VPNs
Business applications on mobile devices
Custom iPad apps for the mobile workforce
Connections to most information and entertainment ticketing devices
Able to connect to clients chosen near-field communications or NFC-enabled mobile phones for rail or bus ticket
no limitation on the number and types of products supported in Tour module
support for simple or complex voyages (from few hours trip to multi-day trips)
ability to sell tailor-made trips, charter quote system
on board dining, conference room, workshop, spa treatment with detailed schedule and capacity control, sell gift shop products, POS
hotels as room allotments or on-request basis, as are onboard cabins
transportation support (transfers, bus connections, etc.)
active option generator to set up saleable options
add-on options (miscellaneous items and services) with capacity control
dynamic packaging capability (optional or mandatory components)
day/time cabin inventory to accommodate custom segments and overlapping packages.
“Nested” categories setup (combine categories for availability requests)
The buyer has the opportunity to see related products on the same page as the main product and select them for purchase
flexible rules-based inventory management
real time inventory control
ability to set max/min warnings
waitlist support
extensive conference room support
restaurant configuration and reservation capabilities with FoodCourt integration
scheduling and reservation capabilities for sauna, spa, etc…
conference room (various configurations, reservation, packaging additional products)
ability to sell specific time slots, layouts, additional services/items
flexible pricing capabilities (i.e. per party, time unit, person)
POS system to sell onboard products
easy and quick passenger check-in process using bar code scanning
support for check-in supervisor functionality: monitoring overall progress, statistics
no-show management
support for user-definable documents (vouchers, key card, ticket, etc.)
ability to do partial check-in of guests/cars
cash register functionality for check-in agent
quick payment and ticket production for last minute walk-ons with PATRON ticketing
gate control management via Web Services
• Web based PATRON online reservation & ticketing software module integrated into IMS Voyager modules integrates with our supported payment gateways.
• PATRON provides online reservation booking & selling facility to authorized ticket booking agents of clients with all security checks, access permissions and restricting approved travel agents to prescribed financial ceiling permissible for reservation & Ticketing booking & selling.
• Is able to cater to Business rules regarding Reservation/cancellation
• Supports Web enquiry for seats availability, fare, routes, en-routes stops, Arrival and departure time etc.
• Interfaces to payment gateways for Internet booking & buying using all type of credit/debit card/Smart cards/virtual cards, etc.
• Printing of tickets/cancellation voucher and other related reports.
• Provision to print some of the ticket details in other languages as well as in English.
• Enabling Blocking of seats or issuing ticket for reserve quota.
• System provides waiting list facility and automatic confirmation of wait-listed passengers in case of cancellation of reserved seats.
• Centralized control of Stage & Fare tables, Fare revision, various concessions, ticket cancellation rules, fare charging rules, train service type, train stops, route master, user privileges etc.
• Facility to capture Passenger data such as name, gender, age, passport/ authority no. date etc.
• The PATRON E-Ticketing System has view / print facility for Seat Vacancy Position (route wise, clockwise, starting place wise, train wise etc.).
• Station/Authorized Booking Agent revenue collection, commissions, cancellations reports etc.
• Reconciliation of revenue collection made by authorized booking agents.
• Automatic locking of booking/selling facility provided to various service delivery points such as Authorized Booking Agents) etc, Sub agents etc. if the limit is exceeding than the permissible limit.
• PATRON facilitates booking/purchasing of Group ticket (Maximum number can be determined by admin) by passengers.
• End day procedure for processing information and generating MIS in report formats.
• Provision for getting information of various types of concessions given to traveling passengers.
• Multi level user authorization and authentication with appropriate User Profiles, Rules and Roles.
• Based on the above data the software can generate various types of reports
• All operational, MIS and Revenue reports for a Specified period. (Booking counter/POS’s, Service, Operator, station, agents, etc.)
• PATRON provides the facility for editing, or creating new reports for Specified period as & when required and conversion of the same into text format or spread sheet.
• The system supports remote management.
detailed profile
rule-based commission management (% can vary by product, agency performance, etc.)
agencies hierarchy support (ownership, consortium)
performance monitoring/history
ability to associate specific commissions, payment schedule, insurance and cancellation policy with a specific promotion
support for loyalty programs (levels, points earned/used)
support for individual travel agent recognition
duplicate control/merge
A content management system (CMS) is a system used to manage the appearance of your TRANSIT system.
The features of a CMS system vary; ours includes WYSIWYG editors, Web-based publishing, format management, revision control, and indexing, search, and retrieval.
Furthermore, the system can be expanded flexibly and inexpensively.
Easy management of user rights, the ability to change the modern CSS framework by page and many already integrated modules (tour, transit, hotels, rentals, blog, news, calendar, forms, etc.) come together to provide a wide variety of powerful reservation and ticketing features.
Event calendar for single events, recurring events and floating events plus multiple categories, mouse-over display, etc.
Single events, recurring events and floating events
Automatically adds all event from the Tour and/or Transit set -up as you add them.
Such as: flexible event types that occur on a specific date; events that repeat daily, weekly, monthly or annually; floating events, which occur on specific days etc.
Virtually unlimited user definable categories and colors to separate events:
Text-on-Calendar Mode – A large calendar that displays the event titles directly on the calendar.
Create, maintain and assign multiple levels of categories and selections to events. Then, using the filter system, you can choose to selectively display categories such as Cruises, Shuttle, Kayak, Routes and any other category you should ever need.
Mouse-over and pop-up event details:
Rich event descriptions including font sizes/colors and images:
Easily customize colors, font sizes, calendar sizes and more by adjusting just one CSS file and have complete control over how the calendar looks and interacts with users!
fully-integrated yield and revenue management functionality
automated price control:
ability to open/close promotions based on tour utilization level
ability to target and limit promotions (Selling Limits)
ability to create tiered promotions
support for dynamic pricing model based on equipment utilization, days before departure, etc
inventory control:
user-definable pooled category inventories (Nesting)
target and set limits for inventory (Selling Limits)
open/close categories based on tour utilization level (Selling Limits)
rule-based optimized cabin assignment (Rule based) with packages
demand forecasting based on tour patterns and dynamics
rule-based cabin assignment
optimization algorithm of inventory gaps
IMS ODIN Voyager reservation software has been developed as a complex, powerful, integrated Commercial Off-the-Shelf (COTS) reservation software. It supports passenger-only services through to conventional operations catering for both passenger and freight vehicles, also those operators offering on-board accommodation and dining.
SAAS
IMS Voyager SaaS delivers rapid deployment, no hardware headaches, easy maintenance, and regular release of new features that will never catch you by surprise or disrupt your business. The streamlined architecture allows IT departments to focus on the future of commerce rather than wasting resources on legacy systems.
PERPETUAL LICENSES
With IMS Voyager you are also able to purchase the complete source code under our reseller and white label OEM style agreements. We install it on your server/website domain, train you and provide lifetime guarantees. Maintenance and upgrade contracts are also available.
OPEN ARCHITECTURE
IMS Voyager follows an open architecture and allows interoperability. The architecture does not facilitate technology locking. The system is open to allow interoperability with general-purpose software and has facility to Export/Import data files from other applications and interact with other applications as mentioned earlier.
SERVICE ORIENTATED
IMS Voyager is a service-oriented architecture (SOA) allowing clients to establish a flexible, robust infrastructure so the clients can build, deploy and integrate services, independent of applications and the computing platforms on which they run, making the business processes more flexible